Ashford Mediation Service provides free, confidential and impartial mediation services to residents of Ashford who are experiencing conflict with others.
Find out more about mediation and Ashford Mediation Service in this video
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We're helping to keep Ashford talking.
David Jonker, Service Development Manager at Ashford Mediation Service, talks about how the mediation process works, what mediators do, and the role of Ashford Mediation Service.
We’ve produced a guide to explain what we do and how we can help young people and their families through the use of mediation.
You can download 'The Ashford Mediation Service Guide to Mediation with Young People and Families' for free here and on our website.
We are grateful to have recently received support from The Frank Brake Community Fund to help with our work. Established through Kent Community Foundation in 2019, The Frank Brake Community Fund awards funding to small charitable organisations across the district of Ashford. The work of Ashford Mediation Service is made possible by the generous support of our funders. Find out more about the organisations that support our service on our Funders page .
Mediation is a way to resolve conflict. It’s when two parties come together voluntarily with a mediator to talk through their conflict and find their own solutions. Here's a Glossary of Terms to help you understand the mediation process. Mediate: To talk to two separate people or groups involved in a disagreement to try to help them to agree or find a solution to their problems. Resolve: To come to a definitive decision, to settle, to deal with a matter, uncertainty or problem. Voluntary: To do something that is not compulsory, without payment or reward, or feeling obligated to). Impartial: To be fair, just and unbiased. Empathy: To understand at a deep emotional level, another person’s feelings or problems. Sympathy: To share feelings of another person, particularly around sadness or trouble. Criticise: To find fault, to make judgement about someone’s behaviour or other actions. Confidential: Letting someone know that the information they pass on to you is private and secret and w...
Ashford Mediation Service is seeking a Service Development Director. The role of the Service Development Director is to develop and manage the strategic and operational aims of the AMS to provide a professional mediation service to the Borough of Ashford. The Director will be expected to work independently but will report to the Board of Trustees at their quarterly meetings with a monthly report to the Chair. Any urgent matters are to be discussed with the Chairman or Treasurer as appropriate. Key areas of responsibility include income generation from grant funders, stakeholder management, case generation, management and monitoring, volunteer mediator management and financial and service delivery monitoring and reporting, and ensuring policies and procedures are adhered to. You can find full details of the role in the Service Development Director Job Description . To apply, please send your CV to recruitment@ashfordmediation.co.uk
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