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Christmas and New Year opening times

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Please note the AMS office will be closed from midday on Tuesday 23rd December, and will re-open on Friday 2nd January 2026. Emails and enquiries will be monitored and recorded between times, ready for when the office reopens in January. We would like to thank everyone for their support of Ashford Mediation Service during 2025. Best wishes for the New Year.

The Frank Brake Community Fund

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We are grateful to have recently received support from The Frank Brake Community Fund to help with our work. Established through Kent Community Foundation in 2019, The Frank Brake Community Fund awards funding to small charitable organisations across the district of Ashford. The work of Ashford Mediation Service is made possible by the generous support of our funders. Find out more about the organisations that support our service on our Funders page .

Keeping Ashford Talking at the Eat Well Spend Less Roadshow

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Elloise and Melodie from Ashford Mediation Service recently attended the Eat Well Spend Less Roadshow as part of our ongoing community work to Keep Ashford Talking. Elloise and Melodie from Ashford Mediation Service The event at the Park Mall Shopping Centre in Ashford brought together a range of partner organisations including frontline NHS staff and Ashford Borough Council (ABC) officers, outreach organisations and charities, in one easy-to-access place. The focus was on food, healthy eating and health. Visit the Ashford Borough Council website to find out more. If you'd like Ashford Mediation Service to be a part of your community event please do get in touch .

Ashford Mediation Service at Ashford Pride

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Melodie Webster, AMS Operations Manager, recently attended the inaugural Ashford Pride event as part of our community work to Keep Ashford Talking. Everyone was welcome to participate in the festivities at Ashford Pride. The event was held on Saturday 22nd June and was an opportunity for the community to come together, show support, and have a great time. Whether you identify as LGBTQIA or an ally, everyone was welcome to participate in the festivities. Find out more on the Pride Ashford website .

Download our Guide to Mediation with Young People and Families

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Download our free ebook -  The Ashford Mediation Service Guide to Mediation with Young People and Families . We’ve produced  this guide  to explain what we do and how we can help young people and their families through the use of mediation. In  this ebook  we explain what mediation is and give people who are helping young people, some tools and skills, hints and tips on how and when to use mediation. We want to encourage young people, families, and community and school leaders, to contact Ashford Mediation Service contact Ashford Mediation Service and make use of our free mediation services. You can download the guide in English, Nepalese, Hindi and Polish language versions: Download 'The Ashford Mediation Service Guide to Mediation with Young People and Families' (English language version) Download 'The Ashford Mediation Service Guide to Mediation with Young People and Families' (Nepalese language version) Download 'The Ashford Mediation Service Guide to Media...

What our clients say...

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“Talking to Ashford Mediation Service saved us a great deal of time, money and bad feelings!” ― Arthur and Ruth, Ashford Residents Read more about how we've helped keep Ashford talking in the case studies on  our website .

What our clients say...

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“Thank you for arranging the mediation, it has made a big difference to me and the others, we now chat and laugh together. I feel so much better and don’t even think about going the long way to my flat to avoid them. Thank you again.” ― Ashford Resident Read more about how we've helped keep Ashford talking in the case studies on  our website .